Command and Control Room application / Callcentre application

Automated Call Distribution Solution with user console and Computer Aided Dispatch that can be used for emergency response & Disaster management services. Further it can also be used as a general purpose solution for any call center setup, with IVR, call recording, call forwarding, call conferencing facilities.
Basic Information:
First Version Release Date: 
Wednesday, February 3, 2021
Current version Release Date: 
Wednesday, February 3, 2021
Application Type: 
Desktop Application
Sectors: 
Owner Email: 
rajeshkumar @cdac.in
Keywords: 
Implementation Details:
State: